Secret Worship Visitor Self Study
Congregation Name:       				Date of Visit:

1. GETTING TO THE CHURCH
a. Website:  
	Was I able to Google it and easily find the Church’s Website ? _____
	When I looked at it, what did I find out about the church? 
		Directions ____  Where they accurate?  ____
		Info about the pastor ____
		Worship times ____
		What to expect when I came ______
		Stuff for kids _______
		Get a sense of who’d be there by the pictures on the home page? _____
		Was there something I wanted but couldn’t easily find on the website? ____
		Did the website seem current and modern? _____

b. Finding the building
	Were there adequate signs directing me to the building when I got close?  _____
	Were there signs to help me find parking? _________
	Could I easily find the right door to enter? _________

2. ENTERING THE BUILDING
	Was I greeted by anyone in the parking lot or on the street? _______
	Did the building appear clean and attractive? _______
	Was I greeted at the door by one or two persons? ________
	Did anyone come up to me in the lobby to introduce themselves? _______
	Was the lighting adequate in the lobby? _______
	Could I smell coffee brewing? ________
	Were there signs directing me to the snacks? ________
	Could I easily locate bathrooms? _________
	Did anyone help me find a place to put my coat? ________
	Were there signs to help me find a place to put my coat? ______
	Was it clear where to bring my kids? _______
	Was there background music playing in the lobby? _______
	If there was music, could I hear it playing outside the building? ______
	Did the music appeal to me? ________

3. STUFF FOR KIDS
	If you had children, would you know what was offered for them?  ______

4. THE BEGINNING OF THE WORSHIP SERVICE
	Was there live music at the beginning of the service? _______
	Did I like the music? _______
	Was there enough time during the music to “settle in” to the environment? _____
	Did anyone welcome the congregation? _________
	Did I feel welcomed? _________
	Could I follow along with the worship service itself?  ____

5.  CONNECTING WITH YOU, THE VISITOR
	Did anyone say hello to you outside of the passing of the peace?  _____
	Was it clear what the next step would be if I wanted to take the next step with this 	congregation?____
	Did they ask for your contact information? _____ Was the way they did it comfortable? ____

							       One is lowest, and five the highest score.

Ease of finding the church and its worship (on internet		1	2	3	4	5
and on the day of your visit)
Greeting upon arrival						1	2	3	4	5

Initial impressions in the first few minutes 
and general feeling of welcome					1	2	3	4	5
General Impression of the Worship Experience			1	2	3	4	5
Music								1	2	3	4	5

Impressions at the end of worship				1	2	3	4	5
Encounters upon leaving					1	2	3	4	5

1.	Say something about your experience finding the congregation, both on the website (way it looks) and on the day of your visit.

2.	Say something about how you were/weren’t greeted upon your arrival and your initial sense of welcome and ease/disease in the church.

3.	Say something about your favorite and least favorite parts of the worship service.  

4.	Say something about the worship experience, bulletin, liturgy, music, lasting impression, length.

5.	In your opinion, what could this congregation or its leadership improve upon?

6.	In your opinion, what should this congregation or its leadership leave as it is?

7.	Please add any other comments you would like to make regarding this congregation and your experience in it.

Thank you!

Please email to Phirsch@metrodcelca.org
Or Mail To:   
	Metro D.C. Synod 									305 E St., NW, Ste. 300
	Washington, DC 20001-2711